sepin harta Platform Privacy Notice

This page describes what we collect when you use sepin harta and how we keep that data protected. We gather personal information—such as your name, email, phone number, and payment method—only to verify your identity, process your deposits and withdrawals, and respond to support requests. We do not sell your data to third parties, and we encrypt all sensitive information during storage and transmission.

Our approach to privacy on sepin harta is straightforward: we collect only what we need, we hold it securely, and we respect your right to access or delete it. We comply with data protection regulations applicable in the jurisdictions where we operate. If you have questions about your data or how we handle it, our support team can assist you during business hours in English and Indonesian.

Read this notice to understand what information we gather, who may access it, how long we retain it, and what rights you have. By using sepin harta, you consent to the practices described here.

Information We Collect on sepin harta

When you open an account on sepin harta, we collect your legal name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering rules, and ensure you meet the minimum age requirement set by your jurisdiction. During account verification, we may ask for a photo of your identification document (KTP, passport, or driver's licence); this image is stored securely and never shared with third parties except as required by law.

We also collect payment method information—your bank account number, e-wallet identifier, or QRIS details—when you deposit or withdraw funds. We use this data solely to process your transactions via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking. We do not store your full bank account number or credit card details; instead, we store a tokenized reference that allows us to initiate transfers without holding the sensitive data itself.

When you use sepin harta, we log your activity—such as when you spin slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), enter tournaments, place sportsbook predictions, or access live-dealer tables. We use these logs to detect fraud, resolve disputes, and understand how our platform is used. We also collect technical data: your IP address, browser type, device identifier, and approximate geographic location (derived from your IP). This helps us prevent unauthorized access and improve service reliability.

How We Use Your Data

We use your personal information on sepin harta to verify your identity, process deposits and withdrawals, settle slot tournaments and sportsbook predictions, and provide customer support. We also use your data to detect and prevent fraud—for example, if we notice login attempts from a new device or location, we may ask you to confirm your identity. We retain activity logs to resolve disputes; if you claim a slot tournament was settled incorrectly or a sportsbook prediction was miscalculated, we review your transaction history to investigate.

We may use your email or phone number to notify you of account activity, such as large withdrawals, failed login attempts, or scheduled maintenance. We do not send promotional messages unless you have opted in. You can update your communication preferences at any time in your account settings.

We do not use your data for automated decision-making or profiling. We do not sell your information to advertisers, data brokers, or other third parties. The only exceptions are where we are required by law to disclose data to a regulator, law enforcement, or court order.

Third-Party Processors and Data Location

We use third-party payment processors to handle deposits and withdrawals on sepin harta. These processors have access to your payment method information only to complete transactions; they do not have access to your identity documents, transaction history, or slot and sportsbook activity. We have data-processing agreements in place with all processors requiring them to keep your data confidential and secure.

Our servers may be located outside Indonesia, including in Southeast Asia and beyond. By using sepin harta, you consent to your data being transferred to and stored in these locations. We take reasonable steps to ensure that data transferred outside Indonesia receives the same level of protection as it would domestically, using encryption and secure access controls.

We also use third-party hosting providers to maintain our platform infrastructure. These providers have access to server logs and technical data but do not have direct access to your personal information. We regularly audit our hosting agreements to ensure compliance with privacy standards.

Your Rights and Data Access

You have the right to request a copy of all personal data we hold about you on sepin harta. To do so, contact our support team with your account details; we will compile your data within five business days and provide it in a readable format. You also have the right to correct inaccurate information—for example, if your registered address is outdated, you can update it directly in your account settings or request our assistance.

You may request deletion of your account and associated data after your account has been closed and all outstanding balances settled. We will delete your personal information within thirty days, except where we are required by law to retain it for regulatory or anti-fraud purposes. We will retain transaction logs for seven years to comply with financial regulations and anti-money-laundering requirements.

We at sepin harta prioritize your privacy and handle your data with the care it deserves.

Cookies and Tracking

We use cookies on sepin harta to keep you logged in, remember your preferences, and track how you use the platform. Essential cookies are necessary for the site to function; you cannot disable these without losing access. We also use analytics cookies to understand user behavior—for example, which games are popular during Liga 1 matchdays or Idul Fitri—and to identify technical issues. You may disable analytics cookies in your browser settings without affecting your account functionality.

We do not use cookies to track you across other websites. Any tracking on sepin harta is limited to our own platform and is used solely to improve our service.

Data Security and Retention

We protect your data on sepin harta using encryption, firewalls, and strict access controls. Only authorized staff members can access your personal information, and then only as needed to perform their job. We regularly test our security measures and conduct audits to identify and fix vulnerabilities. In the event of a data breach, we will notify you within forty-eight hours and provide guidance on steps to protect your account.

We retain your personal information only as long as necessary. If your account is inactive for two years, we may delete your data; however, we will retain transaction logs for the full seven-year period required by financial regulations. If you close your account, we begin the deletion process immediately, though regulatory holds may apply.

Contact and Updates

If you have questions about your privacy on sepin harta, wish to access your data, or believe we have mishandled your information, contact our support team via your account dashboard. We respond to privacy requests during business hours in English and Indonesian. You can also write to our registered address in Jakarta, Surabaya, Bandung, Medan, or Semarang—our support team will direct your letter to the appropriate department.

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-platform notification. Your continued use of sepin harta after a change constitutes acceptance of the updated notice.